[iOS] Appstore 배포 관련 에러 및 해결방법

[Contents]

• Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
• Guideline 5.1.2 - Legal - Privacy - Data Use and Sharing
• Guideline 2.1 - Information Needed  - (1)
• Guideline 2.1 - Information Needed  - (2)
• ITMS-90863: Apple silicon Macs support issue - The app links with libraries that are not present on Mac: 
• Library not loaded: @rpath/Alamofire.framework/Alamofire
• Testflight 진행 상태에 '수출 규정 관련 문서 누락'이 뜨는 경우

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🔥 Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage

We noticed that your app requests the user’s consent to access the contacts, but doesn’t sufficiently explain the use of the contacts in the purpose string.

contactsTo help users make informed decisions about how their data is used, all permission request alerts need to explain how your app will use the requested information.

To help users make informed decisions about how their data is used, permission request alerts need to explain and include an example of how your app will use the requested information.

Next Steps

Please revise the purpose string in your app’s Info.plist file for the contacts to explain why your app needs access and include an example of how the user's data will be used. Additionally, please let the user know if user's contact info is sent to the server. If not, please mention this in the modal alert also.

You can modify your app's Info.plist file using the property list editor in Xcode.

Resources

- See examples of helpful, informative purpose strings.
- Review a list of relevant property list keys.

Please see attached screenshot for details.

 

 

[Solution]

사용자 권한 접근 메시지를 아주 디테일하게 적으라는 내용.

EX) Info.plist 에 NSContactsUsageDescription 추가 및 string 아주 상.세.하.게.!!

<dict>
	<key>NSContactsUsageDescription</key>
	<string>This app requests contact privileges to check contact api call in web views. If allowed, contact information will be sent to the server.</string>

상세하게 안 적었더니 같은 이유로 또 리젝 당함,,,,,;;

왜 접근하는지 ? 접근해서 얻은 사용자 정보가 서버에 전송되는지 ? 사유를 적어주었더니 통과되었다...

한글로 적어도 무방!!

 

앱에 필요한 키들을 아래에서 찾을 수 있음.

https://developer.apple.com/library/archive/documentation/General/Reference/InfoPlistKeyReference/Articles/CocoaKeys.html#/apple_ref/doc/uid/TP40009251-SW1

Cocoa Keys

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🔥 Guideline 5.1.2 - Legal - Privacy - Data Use and Sharing

Your app accesses user data from the device but does not have the required precautions in place.

- Please update your modal alert to explain what your app does with the user information: contact
- Please confirm if user contact info is uploaded to the server. If so, please update your modal alert explaining this also.

Next Steps

To collect personal data with your app:

1. You must make it clear to the user that their personal data will be uploaded to your server and you must obtain the user's consent before the data is uploaded.

2. You must also have a Privacy Policy URL and ensure that the URL you provide directs users to your privacy policy.

Resources

There are keys for specifying the reason the app will access the user's protected data. When the access prompt is displayed, the purpose specified in these keys is displayed in that dialog box. If your app will be transmitting protected user data, the usage string in your access request should clearly inform the user that their data will be uploaded to your server if they consent.

For more information on these keys, please review the Information Property List Key Reference.

Please see attached screenshot for details.

 

 

[Solution]

사용자 권한 접근 메시지를 아주 디테일하게 적으라는 내용.

+

Privacy Policy URL >>i OS 앱 개인정보 처리 방침 생성한 거 링크 기재하기

아래 유튜브 링크 걸었던 것처럼

https://lxxyeon.tistory.com/135

[iOS 앱리젝 해결] Guideline 2.1 - Information Needed

앱 심사 전 생성한 iOS 앱 개인정보 처리방침을 올린 사이트 주소를  (App Store > iOS 앱 > 앱 심사 정보 > 메모)에 기재해줍니다.

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🔥 Guideline 2.1 - Information Needed  - (1)

We’re looking forward to completing the review of your app, but we need more information to continue.

Next Steps

Please provide detailed answers to the following questions in your reply to this message in App Store Connect:

1. Who are the target audiences?

2. Do you need an account to use this app?
3. Please provide use case examples using this app
4. is this app for an organization?
5. is this an internal app?

 

 

[Solution]

첫 번째 Information Needed에서 받은 질문들을 해석하면,,, 

 

1.  대상 사용자는 누구입니까?
2. 이 앱을 사용하기 위해 계정이 필요합니까?
3. 이 앱을 사용하여 사용 사례 예를 제공하십시오.
4. 이 앱은 조직를 위한 앱인가요?
5. 내부앱인가요?

 

대충 이런 내용...

 

각 질문에 대답해서 App Store > 앱 심사 > 해결 > 앱 심사 메시지 하단에 이의신청란에 기재해서 제출.

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🔥 Guideline 2.1 - Information Needed  - (2)

We have started the review of your app, but we are not able to continue because we need access to a video that demonstrates the current version of your app in use on a physical iOS device, which shows the initial pairing process and entire app workflow with the designated hardware.

Be sure the video you provide shows a physical iOS device and not a simulator.

- Show how this app connect and controls hardwares

Next Steps

To help us proceed with the review of your app, please provide a link to a demo video in the App Review Information section of App Store Connect, then reply to this message in App Store Connect. The demo video must include the entire app workflow, beginning with pairing the iOS device to the hardware.

To provide a link to a demo video:

- Log in to App Store Connect
- Click on "My Apps"
- Select your app
- Click on the app version on the left side of the screen
- Scroll down to "App Review Information"
- Provide demo video access details in the "Notes" section
- Once you've completed all changes, click the "Save" button at the top of the Version Information page.

Please make sure you also provide any required demo account information, including passwords, in the App Review Information section for your app in App Store Connect.

To provide demo account information:

- Log in to App Store Connect
- Click "My Apps"
- Select your app
- Click on the app version on the left side of the screen
- Scroll down to "App Review Information"
- Select the "Sign-in required" box
- Enter demo credentials in the "User name" and "Password" fields
- Once you've completed all changes, click the "Save" button at the top of the Version Information page.

 

 

[Solution]

두 번째 Information Needed 내용은 데모영상을 제출하라는 내용으로,

1. 1~2 분 가량의 데모영상 촬영
2. Youtube 일부공개로 동영상 올리기
3. 해당 영상 링크 기재 (App Store > iOS 앱 >앱 심사 정보 > 메모)

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🔥 ITMS-90863: Apple silicon Macs support issue - The app links with libraries that are not present on Mac: 

 

[Solution]

App Store Connection 사이트  내 아래 체크박스 해제

ERROR: Apple silicon Macs support issue. The app has LSApplicationLaunchProhibited set to true. This is not supported on Mac, Ho

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🔥 Library not loaded: @rpath/Alamofire.framework/Alamofire

Build Configuration을 Release 로 했을 때만 발생하는 경우

 

[Solution]

Podfile 내용 수정

use_frameworks! >  using use_modular_headers!

CocoaPod, use_modular_headers 부분 수정

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🔥 Testflight 진행 상태에 '수출 규정 관련 문서 누락'이 뜨는 경우

 

[Solution]

info.plist 내 아래 항목 추가

<key>ITSAppUsesNonExemptEncryption</key>
<false/>

[iOS] 수출 규정 관련 문서가 누락됨 (TestFlight) 해결 방법